FAQ

At Buds we pride ourselves on delivering excellent customer service, a fully comprehensive and proactive approach to fitting and an excellent after sales service. We were specifically chosen by Namgrass as approved fitters for their product in the South East because of both the quality of our workmanship and our fastidious approach to all of the projects that we undertake.

Buds have been trading for over 20 years now. We are Marshalls registered, Natural Paving approved and Namgrass approved, with our workmanship regularly checked every couple of months.

Namgrass are owned by Sports and Leisure Group SA, who have produced sports pitches for many of the worlds top sporting organisations, including FIFA, the Football World Governing Body. With such high demands placed on the pitches they produce, the SLG SA have a wealth of experience that has assisted them in producing Residential Artificial Lawn of the highest standard. This is reflected in their EU certificate and fully comprehensive 10 year (+) Warranty that is given with all of their lawn products.

It is also important to understand why the Namgrass lawn products outperform their competitors in the marketplace. Please see Namgrass's information leaflet

Namgrass Artificial Lawns are easy to fit as long as you take your time and make sure you have all of the correct tools and associated products - glue, joining tape etc. That said if you aren't confident, it may be beneficial to consider the Buds fitting service. If you make a mistake it can be costly, so do take your time. Your warranty is also stronger / holds up better, if you use an approved Namgrass installer, like Buds, to fit the artificial lawn products.

If in doubt, one of the team will be more than happy to run through any queries that you might have over the phone.

If you are going to fit the lawn yourself, it is important to make sure that your sub-base and any edging has been fitted securely / correctly, before finally laying / gluing the lawn products in to place. View the following video for more information

All of the Namgrass products are tested to a very high standard, which is backed up by their 10 year (+) comprehensive warranty.

Namgrass lawn products are 100% Polythene, with a 7500 - 8000 ppm maximum level of UV stabiliser, which prevents fade / discolouration from sunlight. View more details here.

Rain and snow will not have any effect on the lawn products and the drainage holes, plus limestone grit below will allow total drainage. This in turn avoids puddling, flooding and any ongoing rot issues.

You can rest assured that no matter what the elements throw at your Namgrass artificial lawn, it will always look fantastic.

All of the Namgrass Artificial lawn products are designed and manufactured with pets in mind (though you may prefer to opt for a shorter pile length dependant on the animal in question). They are strong, yet soft and do not contain any chemicals that would harm your family pet. View more detailed information.

Your pets mess will not effect the Namgrass lawn products in any way and is easily cleaned off in the normal way. You may also like to try the fresh smelling Namgrass Artifical lawn cleaner. It is available in a handy spray sized format for specific areas, or larger dilute option for general cleaning.

Buds lay all the Namgrass lawn products on 6mm limestone Grit, which allows total drainage, thus avoiding damp areas and any unwanted smells.

All of the Namgrass lawn products that Buds supply and fit are fire tested in line with En ISO 9239-1 standards. That said, Buds would always recommend having your barbecue on a hard surface, like some slabs, to avoid any damage being done to your Namgrass lawn.